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The "Product Return Matrix" documents below are to be used for selecting collect freight carriers when returning Copeland®  brand products to one of our facilities. Please select only those carriers to avoid issues with compressor delivery.

 

For line return compressors to be returned to the plant of manufacture use

 

 

OEM Product Return Matrix

 

For field failed compressors to be returned to one of three return locations use

 

 

Distributor / Wholesaler Product Return Matrix

OEM Warranty Policy and Guidelines  

 

 

Return/Warranty Guidelines

 

NOTE: Wholesaler policy and guidelines are located on the portal in the Counter Guide

 



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