Call Center


XCENTER is a software suite for the centralized alarm management that makes the “Service” function through Call Centres or Central Stations for distribution centres, large plants and supermarkets, as well as the need for local monitoring, alarm & control systems.

XCENTER, installed in a server, communicates with clients as remote PC, but above all XWEB systems and third part systems. Among many functions of the software is the ability to receive data from real installations and manage it, send commands and modify parameters, besides sending alarms through SMS or e-mail. The permanent internet and DataBase Oracle® connection allow the management of many controllers. The connection between XCENTER and the monitoring units (i.e. XWEB) can be via Internet (by means of the standard SNMP protocol) or telephone line (via dial-up to an internet provider).

XCENTER software has a user interface that is simple to understand. It can pinpoint a site’s position using modern geo-location technologies plus it can provide statistical data management. All the device information coming from statistics is available and can be shown in graphical format.

See Manual Download links at the bottom of this page






Microsoft Windows XP or higher 
Processor equivalent to a Pentium® IV
100GB free disk space
Network card
Permanent Internet connection
Microsoft Windows XP or higher
Processor equivalent to a Pentium® III
20GB free disk space
Microsoft Internet Explorer 5.5 or higher
Microsoft ADO 2.7 or higher
Network card

Manual Download

On this page we offer you to view or download existing documentation and print them at your desk.

model name click on the flag of your desired document language

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