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What is a quick way to view my I/O online status on an Einstein?
Log on, then press F8, then Y, 4, and finally 3.
How come on one of my Einstein's the status light is green and my other Einstein the status light is red?
They do not mean different things. Throughout the years of the production, some were made with red lights and some where made with green lights.
My Ultrasite software will not work with the E2 Einstein. Why?
Your Ultrasite 32 must be version 4.00 or above to work with the new E2.
The condenser fan proof on my RMCC is failing all fans.
Check the "Proof Fail" delay time. If it is set to 0 seconds, even if fan proofing is disabled, this will fail all fans. The default value is 5 seconds.
Every time we have a power outage, I lose my RMCC's Host net to my 485 alarm box.
In system INFO: Send notices to 485 ALARM is set to YES this is a bug it has to be set to NO, or every time there is an outage host net will go down.
My RMCC won't go into defrost at a pre-programmed time. What's going on?
RMCC will not go into defrost at a programmed time if it had been in any type of defrost within the last 2 hours.
I can't get my USB port to direct connect to my controller, why?
New computers do not come with a 9 pin serial port anymore, unless you get a high end unit, you will have to purchase a USB to 9 pin cable. Plug in the USB cable and install the CD that come with the USB cable (USB driver). With the USB cable still plugged in open UltraSite®. Go to SYSTEM, SETUP PORTS, DIRECT CONNECT PORT, and set up the new port. OK your way out. At the site click on EDIT COMMUNICATION INFORMATION, and change the port to the new one you have now. The next time you open ULTRASITE you have to plug the USB plug in BEFORE you open ULTRASITE, or it will not recognize the communications port.
How long does the back up battery last in a REFLECS controller with the power off the controller?
Approx. 500 hrs
I'm installing an Alarm Panel on E2 and I can't find "ADVISORY SERV" on the "Controller Applications" page. What do I need to do?
When installing the remote alarm panel on an E2, you have to point at the 'ADVISORY SERV' application to get to the alarm output that triggers the horn (w/ override) and strobe light. However, when you use the look up key under 'Controller Application' it does not display 'ADVISORY SERV'. You have to type this in by hand and then do the look up under 'Output" for the alarm output selection. If you use Ultra-Site to program the application it does give you the 'ADVISORY SERVICES' option in the controller application look-up menu. This may be an easier option for some installer.
I have an Einstein or E2 controller and can not find my MLLS. Where is it?
Einstein and E2 do not provide a Master Hot Gas Valve or MLLS as it is referred to in the RMCC controller. Each suction group in the Einstein or E2 provides a "Group Liquid Line Solenoid Valve." This however, will only be called for when a circuit is assigned to that group. If you have hot gas systems on more than one suction group then you need to create a digital combiner to call for the MLLS valve during defrost.
Why does the "CODE B" light on my MultiFlexRTU blink differently?
When the light is blinking only once every 3 seconds, it indicates that the board is "Online" with the E2. If the light is blinking twice rapidly every 3 seconds, it indicates that the board is "Offline" and normal RS485 I/O NET troubleshooting procedures should be followed.
How can I determine what the default parameters and/or their ranges are for a specific filed within an E2 application?
Simply highlight the field in question within the set up screen of the application and press the "?" button on the E2 keyboard.
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