Major REFCON Upgrade at PTP, Malaysia

Major REFCON Upgrade at PTP, Malaysia

AARHUS, DENMARK, September 7, 2011

The time before REFCON

Port Tanjung Pelepas (PTP) (see photo) has been using REFCON since 2005. Prior to that, all loaded reefers were being manually monitored twice daily for temperature records and every 4 hours for alarms and continued power connection. This created a huge drain on the resources availability to provide technical maintenance and repairs for terminal reefers and vessels calling PTP.

New extension of terminal in 2009

In 2009, PTP upgraded to version 5.5.4 with a much simpler hardware set up. This was to capture an expansion of two new reefer blocks of 980 reefer plugs to be able to connect with the REFCON application. This new set up delivered communications throughout the full terminal of more than 4,000 reefer plugs back to a main server that could provide client access to 5 different workstations on terminal. This enabled PTP to continue with the same staff levels with 20% more live reefer yard storage, preventing the requirement to employ a further 6 technicians to service the additional 980 Reefer plugs 24/7.

REFCON identify controllers which require an updated software version

After 3 months of familiarization, the PTP Reefer Team managed to implement a detailed Live Reefer controller software program to identify a large shipping line´s reefers passing through PTP without the latest power saving software uploaded into the controller. By PTP performing an upgrade to the controller software, the shipping line´s reefers were able to reduce the power consumption on chilled cargo up to 30% throughout the continued voyage after PTP, and further reduce the carbon emissions.

Special care to high cost cargo

In July 2011, PTP had tested and upgraded to REFCON version 6.2 with no changes required to the hardware. This new version has many improvements in the software to make it a more user friendly application. This has benefited PTP by being able to create their own reefer lists and filter them accordingly. This helps to identify and mark the SENS REEFER (high cost cargo) which is required by the PTP SOP to be monitored and record the operating temperatures every 4 hours. REFCON 6.2 is then set to automatically print out the data every 4 hours rather than sending technicians to the reefer in the yard to record the data.

Mr. Jonny Cook, Reefer Manager, Operations at Port Tanjung Pelepas commented;

“With the increase in volumes we are experiencing and the expansion of the Live Reefer storage, PTP Reefer has been in close communication with the REFCON Team to synchronize the Terminal Operating System ‘Navis’ for instant data transfer of reefer handling and power connection making it viewable on REFCON. Version 6.2 is everything we have wished for due to its ease of use with a more personal set up to our requirements, and we are still working to improve our service efficiency.

REFCON has proven itself to be a valuable investment for the terminal with version 5.5.4 having an ROI of only 2 years. We have further plans to set up version 6.2 which will reduce paper usage with all data being stored as soft data for instant access. PTP has over 100,000 Live Reefers maintained by our team per year, you can imagine how much paper usage and administration work we can save by using REFCON instead of physically recording the Reefer data twice per day. And remember that time reduced in the yard is also important for a much safer working environment.

The instant viewing of alarms allows us to provide the highest standard of quality control by being able to send our on dock staff directly to the reefer unit for the optimum cold chain for the cargo. We are very happy with the REFCON application in place and will continue to improve on it.”

About Emerson
Emerson (NYSE: EMR), based in St. Louis, Missouri (USA), is a global leader in bringing technology and engineering together to provide innovative solutions for customers in industrial, commercial, and consumer markets around the world.  The company is comprised of five business segments: Process Management, Industrial Automation, Network Power, Climate Technologies, and Commercial & Residential Solutions.  Sales in fiscal 2012 were $24.4 billion.  For more information, visit

About Emerson Climate Technologies
Emerson Climate Technologies, a business segment of Emerson, is the world’s leading provider of heating, air conditioning and refrigeration solutions for residential, industrial and commercial applications. The group combines best-in-class technology with proven engineering, design, distribution, educational and monitoring services to provide customized, integrated climate-control solutions for customers worldwide. The innovative solutions of Emerson Climate Technologies, which include industry-leading brands such as Copeland Scroll™ and White-Rodgers™, improve human comfort, safeguard food and protect the environment.

About Emerson Climate Technologies—Transportation Solutions ApS
Emerson Climate Technologies—Transportation Solutions ApS, a business of the Emerson Climate Technologies business segment, has supplied remote container monitoring solutions for more than 20 years. In 2012, Emerson acquired the marine container and boiler business of Johnson Controls, Inc. enabling Emerson to expand its refrigeration technology and solutions offerings in the global transportation sector. Johnson’s marine container monitoring and control system (REFCON), combined with Emerson’s compressors and diagnostic technologies installed on shipping containers, allows Emerson to provide a full range of powerful solutions to help global shipping companies and transportation managers ensure their cargo is transported and stored in optimal conditions. In addition to cargo ships, Emerson’s transportation solutions also extend to truck refrigeration and rail air conditioning.  For more information, visit

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Carl Alexoff
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