Technical Support

Technical Support

Get answers quickly by chatting, emailing or calling up our representatives. To ensure that your inquiries are entertained accordingly, please choose the right group that can help address your needs.


Copeland Brand Products

Technical Support:
Please contact a Copeland Technical Specialist at your local Emerson Authorized Full-Line or Authorized Copeland wholesaler.

To see a listing of authorized branches, use the Distributor Locator tool.

Wholesaler & unaware of who the Copeland Technical Specialist is for your company, contact Emerson’s Customer Service for assistance.

Technical data:
Access Online Product Information.

EMAIL
Air Conditioning: acinfo.climate@emerson.com
Refrigeration: refinfo.climate@emerson.com

LIVE CHAT SUPPORT
Technical Support:
log in/register at our OPI page for technical chat support
Click the below link for Login / Registration Issues:

Emerson & White-Rodgers Thermostats & Controls

EMAIL
WR.techsupport@emerson.com

PHONE
Customer & Technical Support: 888-725-9797
White-Rodgers Headquarters: 314-553-3600
Canadian Customer Service: 800-305-6953

Emerson Valves, Controls & System Protectors

EMAIL
techsupport.flowcontrols@emerson.com

PHONE
866-625-8416

Emerson E2 Facility Management Systems (formerly CPC)

EMAIL
solutionsfax@emersonclimate.com

PHONE
770-425-2724

Emerson Transportation Solutions (REFCON, RMM, LogMan)

For more information, please go to the Contacts page.

Product support information, please access the Products pages.

Other technical support concerns, please visit the Emerson Transportation Solutions Technical Support site.

EMAIL
ts.support@emerson.com

PHONE
Support and Hotline (International Call): +45 51 18 29 52

Emerson Variable Speed Drives

EMAIL
techsupport.cta@emerson.com

PHONE
Technical Support: 800-893-2321
or
After Market Technical Support: 800-367-8067

Dixell

EMAIL
dixell.service@emerson.com for parameter controllers and systems
ipro.support@emerson.com for iPro programmable controllers

Fusite

EMAIL
fusite.sales@emerson.com

PHONE
513-731-2020

Vilter

EMAIL
parts.vilter@emerson.com

PHONE
800-862-2677


If you don’t see the contact number for your products, you may contact us online.