Retail Solutions
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Retail Solutions

If you don't find an answer to your question, please contact us so we can help you.

Click on the links below to view answers:

What is a quick way to view my I/O online status on an Einstein?
 
How come on one of my Einstein's the status light is green and my other Einstein the status light is red?
 
My Ultrasite software will not work with the E2 Einstein. Why?
 
The condenser fan proof on my RMCC is failing all fans.
 
Every time we have a power outage, I lose my RMCC's Host net to my 485 alarm box.
 
My RMCC won't go into defrost at a pre-programmed time. What's going on?
 
I can't get my USB port to direct connect to my controller, why?
 
How long does the back up battery last in a REFLECS controller with the power off the controller?
 
I'm installing an Alarm Panel on E2 and I can't find "ADVISORY SERV" on the "Controller Applications" page. What do I need to do?
 
I have an Einstein or E2 controller and can not find my MLLS. Where is it?
 
Why does the "CODE B" light on my MultiFlexRTU blink differently?
 
How can I determine what the default parameters and/or their ranges are for a specific filed within an E2 application?
 

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