Copeland™ Brand Products General

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If you don't find an answer to your question, please contact us so we can help you.

Click on the links below to view answers:

	Can I link my business with Emerson Climate Technologies website?

Please contact us to inquire about site links.

	Where can I find information on Emerson Climate Technologies' parent company?

Emerson's website features the latest annual report, press releases, articles, shareholder information and information on the company's business segments.

	Where can I learn about the history of Copeland Scroll® compressors?

Check out the history on How Scroll Compressor Works page.

	Where can I find a brief overview of Emerson Climate Technologies businesses?

Visit the who we are page to learn more about Emerson Climate Technologies and its business divisions.

	Where can I find the latest Emerson Climate Technologies news and press releases?

Go to news to find our latest articles and press releases.

	Where can I find information on technical training for Copeland® brand products?

Visit the training page for information on Emerson's renowned Compressor Operation & Service Seminars (COSS), as well as order forms for videos, workbooks and literature.

	Where can I purchase Copeland brand products?

If you are a contractor or service technician please use Where To Buy tool to find wholesalers.

	Where can I find Copeland brand product information?

Product information for specific applications can be found on the refrigeration, air conditioning residential, air conditioning commercial and natural gas/distributed power product pages. Emerson Climate Technologies' Online Product Information (OPI) database is also a good resource.

	How can I contact Emerson Climate Technologies, Inc.?

Emerson Climate Technologies, Inc. is headquartered in Sidney, Ohio, USA, and manufactures its products in company-operated and licensed facilities in 11 countries throughout North America, Europe and Asia. For general questions, please click on contact us or call our Sidney headquarters at 937/498-3011. To send packages or correspondence to our headquarters, use the following address: ATTN: (DEPARTMENT NAME) EMERSON CLIMATE TECHNOLOGIES, INC. 1675 WEST CAMPBELL ROAD P O BOX 669 SIDNEY OH USA 45365-0669 Contact information for our global sales offices can be found on the Canada, Americas, Asia-Pacific, Middle East and Europe pages.

	The Copeland® compressor in my air conditioner at home failed. How do I get warranty?

The compressor is just one component of your air conditioning system. For warranty, service and questions regarding its operation you need to contact the manufacturer of the equipment or a local dealer representative. Emerson Climate Technologies, Inc. extends it's warranty to the original equipment manufacturer and authorized Emerson wholesalers. Go to the Limited Warranty page to get more information about warranty for Copeland compressors. For a link to equipment manufacturers visit www.acdoctor.com/air_conditioning/other_resources.htm

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