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Here is a look at problems that affect refrigerated foodservice equipment:
Unit is not running: First check power to the unit, as well as fuses or breakers. Make sure the unit is on a dedicated circuit and that no extension cord is being used. Measure voltage and compare to rated line voltage. Check for burnt or loose electrical connections.
Check that the control temperature setting on the unit is calling for cooling. Check the timer to see if the unit is in defrost mode. Manually check that all safety switches and pressure switches are operational.
Check the condition of the coils and filters. Dirty filters are common in foodservice installations, and can lead to a number of problems.
If the compressor doesn't start when power is applied, check the start capacitor. If a relay is used to start the compressor, check to see that the relay is operating properly. If the system checks out OK electrically, the compressor might have failed and would need to be replaced.
Unit is running non-stop: Check the condenser coil and the cleanliness of the air filter. Air flow problems can reduce the effective capacity of the refrigeration system. Check doors and seals.
If the evaporator coil is iced up, this indicates that the defrost cycle might not be working or more frequent defrosts are required. Four to six defrost cycles per day is usually adequate. Check to see if defrost is accomplished with heater or hot-gas defrost. Force a defrost cycle to check power and heat on heaters. In hot-gas defrost units, make sure that the solenoid valve opens at the start of the defrost cycle to redirect hot gas to the evaporator.
Refrigerant leaks can also lower system capacity, causing long run times.
Unit is short cycling: This problem is usually caused by a protection device in the system. An overload protector, a thermostat, an oil level protection device, or a pressure switch might be taking the refrigeration system off-line.
Improper refrigerant charge can lead to short cycling. Overcharge can cause the pressure switch to trip, while undercharge can cause the oil safety to trip. A defective run capacitor can cause the compressor to trip.
Once the compressor starts, check the amp draw of the compressor to verify proper operation.
Unit is not holding temperature: Many service engineers jump to the conclusion that there is a refrigerant leak. Before assuming this, make sure that the evaporator fan is running. Verify current draws on all major components. Check the door and seals. Again, a clogged condenser coil can cause multiple problems. As a last resort, add pressure taps and verify operating pressures. A deep vacuum implies a loss of charge. Leak check the system.
Unit is noisy: Noise often indicates that a mechanical component is ready to fail. Since the unit is running, this in an opportunity for the service engineer to diagnose and correct the problem before the unit fails. Check for loose parts that might rattle or come in contact with other components. Check for unusual noise and vibration from compressor and motors. The bearings in the fan motor can become noisy when the fan is getting ready to fail.
Whatever the cause of the problem turns out to be, systematic troubleshooting is the best way to identify the root problem and fix it right. If components need to be replaced, root cause analysis is the best way to get the unit back up and running for the operator. Whenever possible, utilize components and a procedure that will provide the user an extra level of protection.
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