Hattenbach Refrigeration

The Hattenbach Company has a reputation to maintain. The northern Ohio commercial refrigeration contractor offers a wide range of capabilities to its supermarket customers, including engineering, design, service inspections, repair and maintenance programs, 24-hour emergency service and computerized energy management systems and monitoring.

Service is a key component of the Hattenbach program. The company operates a fleet of 29 service vehicles and has skilled technicians on call 24 hours a day, 365 days a year. Supermarkets have come to rely on Hattenbach's service programs for over half a century. That's why Hattenbach depends on Emerson Climate Technologies™.
"Our reputation is on the line every day. We need to be confident of the service and the equipment we provide to our customers," said Harry Hattenbach, Hattenbach Company president. "Emerson Climate Technologies' flow controls and system protectors are not only reliable, they are also generally higher quality products all around."

Hattenbach further states that through the company's preventative maintenance program, they have had tremendous success with Emerson Climate Technologies pressure controls. He also points out that Emerson Climate Technologies is proactive and easy to work with, stating that Bruce Williams, Emerson Climate Technologies district manager of Contractor Support, calls him regularly to offer updates on products and services, provides training and makes sure his questions are addressed in a timely manner.

"At any given time, we usually have a large amount of inventory; everything from Copeland compressors and CPC controllers to Emerson Climate Technologies Flow Control valves, filter driers and temperature/pressure controls," said Pam Villanueva, Hattenbach purchasing manager. "It's nice when you can go to one distributor for all your Emerson Climate Technologies needs. It's even better when that supplier stands behind its products the way Emerson Climate Technologies does."

For more information on the Hattenbach Company, visit www.hattenbach.com