Customer Comfort

Keeping your customers satisfied is vital to your success. How you deal with customers and react to their comments, concerns and complaints directly affects your reputation and your business. Here you will find information on how to get new customers and keep old ones.

Customer Comfort Articles

Dust Bunnies Could Mean Big Business

A survey by American Standard Heating and Air Conditioning might help contractors sell more indoor air quality products. The "Dust Bunny Barometer" survey, conducted by the company in 20 major markets found that about 75% of homeowners admitted their houses had unwanted piles of dust, pet hair and other particles known as dust bunnies, according to those surveyed in 20 major U.S. cities for the first-ever Dust Bunny Barometer from American Standard Heating and Air Conditioning.

Black Mold a Blight for New Homeowners

Here’s a mold horror story that will break your heart. Homeowners often discover that unhealthy stuff in their homes after living there for years, but here’s a couple that walked in to a mold nightmare before they even moved in. Black mold took over their home almost as soon as the walls went up.

 

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